ITANDI, Inc. (Headquarters: Minato-ku, Tokyo, Representative Director: Shinpei Noguchi, hereinafter "ITANDI"), our group company, and Thinca Co., Ltd. (Headquarters: Shinjuku ward, Tokyo, Representative Director President: Ejiri Takahiro, hereinafter referred to as "Thinca"), aiming at smooth real estate rental transactions with technology, have been tied-up. We have linked a leasing brokerage customer management system "Nomad cloud (https://nomad-cloud.jp/)” by ITANDI and the customer contact cloud that manages the call content "Kaikura https://kaiwa.cloud/)" provided by Thinca.

As a result, the rental brokerage company can automatically link the customer information registered in "Nomad Cloud" to "Kaikura", and can respond while checking all the past customer information when receiving a call from a customer. I will.

strong>・Automatically link customer information registered in "Nomad Cloud" to "Kaikura"
・When receiving a call from a customer, it is possible to immediately check all past customer information, improving telephone response quality.
・ Centralized management of all conversations and chat contents with customers from the time of inquiry to after moving in

"Nomad Cloud" provided by ITANDI is a customer management/automatic customer tracking system for rental real estate companies that has a communication function through LINE and dedicated chat and an automatic property proposal function. Currently, it has been introduced at the bases of about 900 rental real estate companies nationwide, and it has improved the productivity of rental brokerage business, such as doubling the number of responding visitors and realizing about 200 customer correspondence per month with one person in charge. doing.

"Kaikura" provided by Thinca is a service that displays customer information and response history when receiving a landline phone call, and manages call content data. A rental real estate company that has already introduced it has reduced complaints by more than 80% and has achieved a reduction in work hours of about 1000 minutes per month.

With this system cooperation between "Nomad Cloud" and "Kaikura", rental real estate companies will be able to automatically register the information of applicants registered in "Nomad Cloud" in "Kaikura". You can reduce the trouble of double registration. In addition, when a person who wants to move in receives an incoming call, the person in charge can be immediately identified using the pop-up function of "KAIKURA", and customer information can be handled while referring to a screen that centrally manages information such as customer information and interactions during past inquiries. As a result, the personality can be eliminated and efficient telephone support can be realized, improving the satisfaction of those who wish to move in.

TEL: 03-6441-3945 (10:00-19:00, excluding weekends and holidays)
PC/smartphone: https://lp.itandi.co.jp/contact/itandi-kaikura

TEL: 03-6721-0415 (9:30-17:00, excluding weekends and holidays)
PC/smartphone: info@tihnca.co.jp