RENOSY shifts Real estate investment interviews to online system following self-restraint by new coronavirus
A series of processes other than contracts, including interviews/loan applications/screening procedures/property management, can be done online.
From today, the Company has decided to shift to a system for conducting Real estate investment interviews online in order to respond to voluntary self-restraint due to the effects of the new type of coronavirus infection in Japan. Considering customer safety first, “RENOSY ASSET” apartment investment (URL: https://www.renosy.com/asset ) ", We will hold an online interview with the desired customer.
[Points of this case]
• Paperless product proposals with self-developed sales tech tools and complete online interviews
• The number of IT critical theories implemented in February was 1.5 times that of the previous month. Electronic transactions are gradually penetrating even in the heavily regulated real estate industry
• Based on our track record in using technology to date, it has become possible to complete a series of processes other than contract procedures in real estate transactions online, strengthening our response to diversifying customers such as telecommuters and customers living overseas.
◆ Overview of online interviews
At " RENOSY ASSET Mansion Investment", we will hold an online interview with the desired customer. Customers are required to prepare a phone they are familiar with and terminals such as PCs, smartphones and tablets, and start the interview with the sales representative's face visible through the screen.
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