RENOSY shifts Real estate investment interviews to online system following self-restraint by new coronavirus

March 12, 2020

A series of processes other than contracts, including interviews/loan applications/screening procedures/property management, can be done online.

From today, the Company has decided to shift to a system for conducting Real estate investment interviews online in order to respond to voluntary self-restraint due to the effects of the new type of coronavirus infection in Japan. Considering customer safety first, “RENOSY ASSET” apartment investment (URL: https://www.renosy.com/asset ) ", We will hold an online interview with the desired customer.

[Points of this case]

Paperless product proposals with self-developed sales tech tools and complete online interviews
The number of IT critical theories implemented in February was 1.5 times that of the previous month. Electronic transactions are gradually penetrating even in the heavily regulated real estate industry
Based on our track record in using technology to date, it has become possible to complete a series of processes other than contract procedures in real estate transactions online, strengthening our response to diversifying customers such as telecommuters and customers living overseas.

Overview of online interviews 
At " RENOSY ASSET Mansion Investment", we will hold an online interview with the desired customer. Customers are required to prepare a phone they are familiar with and terminals such as PCs, smartphones and tablets, and start the interview with the sales representative's face visible through the screen.

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