Introduced "Mogebiz", a mortgage agency service at RENOSY home
Promoting digitalization and division of labor, and focusing on real estate sales in the era of “with COVID-19”
On July 20, 2019, at the general window for housing “RENOSY no Madoguchi”, MFS Co., Ltd. (Headquarters: Chiyoda-ku, Tokyo, Director: Akira Nakayamada, “MFS” below) has started the introduction of the official version of “Mogebiz”, a mortgage business agency service for real estate companies that was launched on the same day.
[Points of this case]
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Efficiency of conventional analog housing loan examinations, reducing the burden on home buyers
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Aiming to improve the expertise of sales personnel who face customers by improving the efficiency of home sales operations
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Focusing on real estate sales in the “with corona” era, such as online property proposals and reservation-only open rooms
◆Outline of “Mogebiz”
“Mogebiz” is a service developed to streamline the series of housing loan operations from housing loan selection to loan execution, which accounts for approximately 30% of the housing sales operations of real estate companies (according to MFS survey). Real estate companies can manage the status and schedule of each customer, store documents necessary for loan screening, and chat with customers online. In addition, it is equipped with a "function that can estimate the amount of possible mortgage borrowing before introducing the property" for customers that real estate companies have attracted on their own. It is possible to reduce the possibility of being rejected in the loan examination after the property is decided, and to conduct efficient business negotiations.
In addition, it is possible to link with "Mogepass", a mortgage loan amount assessment service provided by MFS for individuals. “Mogepas” is a service that determines the amount of housing that can be borrowed for home buyers with an accuracy of about 90% (* 1), and proposes real estate companies that meet the needs of home buyers to users. It has the function to
Specifically, we can check new customer information linked from "Mogepass", and when it comes to a property contract, we can use it for mortgage business as it is (*2). This will make it possible to further improve the efficiency of housing loan operations.
◆ Background to introduction of “Mogebiz”
When purchasing a home, we compare the products of multiple financial institutions in order to obtain a mortgage with better terms. I had to fill it out. In addition, in most cases, application forms were filled in face-to-face, but due to the spread of the new coronavirus infection, there were cases where application forms were filled out non-face-to-face, making it difficult for customers who are considering purchasing a home to fill out the financial form. Filling out different formats for each institution was a heavy burden. We have decided to introduce "Mogebiz" to reduce the burden on customers due to such analog procedures.
In addition, since the brokerage business of real estate companies covers a wide range of fields, from the preparation of contracts, etc. to settlement and delivery, promoting digitization and division of labor will lead to the improvement of the expertise of sales personnel who face customers. At our company, we will strive to further improve customer service by quickly responding to new needs such as online caused by the corona disaster by utilizing human resources with high expertise.
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