Itanji launches rental real estate brokerage DX consulting service
ITANDI, Inc. (Headquarters: Minato-ku, Tokyo, Representative Director: Shinpei Noguchi, hereinafter referred to as "Itanji"), which is a group company of the Company and smoothes real estate rental transactions with technology, is "Nomad Cloud (https: // nomad). -cloud.jp/) ”has been introduced, and we have started to provide DX consulting services in the rental brokerage business for rental real estate brokerage companies (hereinafter referred to as“ rental brokerage ”).
Itanji has worked on the DX consulting, Miyoshifudosan Co., Ltd. (Headquarters: Fukuoka, Fukuoka Prefecture, representative Director in the president Osamu Miyoshi, hereinafter referred to as "Miyoshifudosan"), August 2020, realizing a number 1.8 times coming to the store's in the last year Did.
[Points of this case]
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Itanji launches DX consulting service in rental real estate brokerage business
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Aim to contribute to the achievement of goals in a shorter period of time by proposing practical and concrete solutions
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1.8 times the number of visitors to Miyoshi Real Estate, a major real estate company in Kyushu
◆ Overview
"Nomad Cloud" provided by Itanji is a customer management / automatic customer pursuit system for rental brokerage companies that has a communication function via LINE and dedicated chat, an automatic property proposal function, and a video call function. Currently, it has been introduced at about 1,000 rental brokerage companies nationwide, and it has improved the productivity of rental brokerage business by doubling the number of responding visitors and realizing about 1,300 monthly customer correspondences with three people in charge. I am.
Itanji has started to provide DX consulting service in the rental brokerage business for rental brokerage companies that have introduced "Nomad Cloud". In this service, we aim to contribute to the achievement of the purpose in a shorter period of time by proposing practical and concrete solutions according to the situation of each rental agency.
In August 2017, Itanji gradually introduced "Nomad Cloud" to Miyoshi Real Estate, a major real estate agent in Kyushu, which operates 16 rental real estate brokerage stores "Smile Plaza" mainly in Fukuoka City. Then, for three months from June 2020, we worked on DX consulting for Miyoshi Real Estate, and in August 2020, we achieved 1.5 times the number of responses, 1.3 times the store visit rate, and 1.8 times the number of visitors compared to last year.
Before the start of consulting, some store staff felt that they were uneasy about adopting a new method, but when they actually received consulting, they made many fresh discoveries. In this consulting, I think that the current system led to the best results in a short period of time. In the future, we think that there is room for consideration of options such as maintaining operations with low personality so that even if staff are replaced, there is little impact, and in some cases, changing the organizational structure and centrally managing response responses. I am.
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